Updating Firmware (and Fixing Update Errors)

Two ways to update

A. Over the air (FOTA, via the app)

• Keep your phone on the camera's Wi-Fi for the whole download — don't let it switch back to cellular or another network.
• Keep the engine running for stable power. Never update with the car off unless connected to a BlackVue battery pack — a voltage drop mid-update can interrupt the process.

B. Via microSD card (manual method)

• Download the firmware for your exact model from https://blackvue.com/pages/firmware-download.
• Format the SD card first to FAT32 (or use the BlackVue Viewer's format tool) so no old files interfere.
• Unzip on your computer and copy the entire "BlackVue" folder to the root of the SD card — the camera won't see the files if they are loose or inside another folder.
• Insert the card and power on; the camera updates automatically.

"Dashcam Model Error" after an update means the firmware on the card doesn't match the hardware model (e.g., DR750X firmware on a DR750X Plus). Double-check the silver sticker on your camera for the exact model name.