Activating Your SIM Card

Before you start: park the vehicle and keep the engine running so the dashcam stays powered. Have your phone with the BlackVue App installed.

Steps

1. Insert the SIM card into the LTE connectivity module (use the SIM eject tool; place the nano SIM in the tray and reinsert firmly).
2. Open the BlackVue App and connect to your camera.
3. Go to Cloud connection settings > SIM card.
4. To set the APN automatically, tap the search icon to open the network carrier list and select your carrier — the APN fields auto-fill. If your carrier is not listed, select "Other network carrier" and enter the APN values provided by your carrier. Leave username and password blank unless your carrier says otherwise.
5. Press Done. Once the dashcam connects to the LTE network, the Cloud icon shows connected.

If it doesn't connect

• Confirm with your carrier that the SIM is activated on their side.
• Make sure the LTE setting is ON in the firmware settings, and Enable Cloud Service is ON — if either is off, the dashcam won't connect even when the carrier connection works.
• If you replaced your SIM (even with the same carrier), restart the SIM activation process from step 3.