Last update: 2023-04-18 (KST). BLACKVUE Cloud works with all DR970X, DR970X LTE, DR770X, DR770X LTE, DR770X Box, DR750-2CH LTE, DR900X and DR900S Series, DR750X and DR750S Series, DR650S Series and the DR650GW Series models manufactured after April 2015. For DR650GW Series owners: to check if your DR650GW Series model is compatible with the service and receive your Cloud security code, follow the next steps. 1. You will need a photo of the product’s serial number and a screenshot of the default SSID, which shows the unit’s MAC address. 2. Serial number: take a photo of the serial number sticker on your product or on the product’s packaging. 3. MAC address: the default SSID of your BLACKVUE contains its MAC address. In case you changed the SSID, please update the firmware of your BLACKVUE to the latest version. This will reinitialize the SSID (DR650GW and DR650S Series). On DR750S and DR900S, you can reinitialize the SSID by holding the Wi-Fi/Format button on the side until a voice prompt is heard, release, then apply a short press. iOS/Android: with your BLACKVUE powered on, take a screenshot of your BLACKVUE’s network name in your phone’s Wi-Fi connection menu. 4. Send the photo of the Serial Number and the screenshot showing the SSID/MAC address to [email protected]. 5. After the confirmation of compatibility, you will be issued a Cloud security code. 6. If your BLACKVUE  is not compatible, our Customer Support team will follow up with you on the modalities of upgrade.

On DR900X/750X/900S/750S/DR750-2CH LTE models, the QR code to register your BLACKVUE to the Cloud is located on a label under the mount. To unmount your dashcam, press the “LOCK” button on the mount and pull on the dashcam while holding the mount. If your device does not have a QR code on it, or you lost or removed your QR code sticker, you will need a Cloud security code. In order to get your Cloud security code, please follow the steps in the section above: “HOW TO DETERMINE IF MY BLACKVUE IS COMPATIBLE?”

Steps to register a hotspot/router to let your Cloud-compatible BLACKVUE connect to the Cloud:
With the BLACKVUE App:

1. Power your BLACKVUE dashcam.
2. Power the Wi-Fi hotspot/router you will pair with your BLACKVUE .
3. Connect to your BLACKVUE in Wi-Fi from your phone’s Wi-Fi settings menu.
4. Open the latest version of the BLACKVUE App.
5. Go to BLACKVUE WI-FI > Camera settings (Gear icon) > Firmware settings > Cloud settings > Cloud service hotspot settings > Select your Wi-Fi hotspot/router which should appear in the list and fill in the password. Alternatively, you can enter manually the router’s SSID (network name) and password. You can register up to 3 Wi-Fi hotspots.
6. Go back until prompted to save and choose save to apply the changes to your dashcam.

With the BLACKVUE Viewer:

1. Take out the microSD card from your BLACKVUE dashcam and insert it in your computer (you might need a SD card adapter or microSD USB reader).
2. Open the BLACKVUE Viewer.
3. Click on Settings.
4. Click on the Firmware tab.
5. Click on Cloud.
6. Enter your hotspot/router’s SSID (network name) and password (you can register up to 3 hotspots).
7. Click “Save and Close”

The BLACKVUE app allows you to create a free account easily. Your free BLACKVUE Cloud account includes the following:

• 10 minutes daily Live View Stream real-time video from your BLACKVUE. Reinitialized every day. Get Unlimited Live View with a Smart Plan.
• One BLACKVUE Dashcam Register one BLACKVUE dashcam per Free account. Subscribe to the Smart Plan to manage up to 3 dashcams.
• 5 GB of Cloud storage 5 GB to back up your video files in the Cloud. Get more storage with a Smart Plan.
• 100 Downloads per month 100 remote downloads or video replays via the Cloud per month. Unlimited with a Smart Plan.

Need more? Check our paid plans. In the BLACKVUE app, tap the hamburger icon in the top-left corner, then select Upgrade Plan. The available paid plans are Smart 1, Smart 2 and Smart 3, which let you manage 1, 2 or 3 dashcams. All Smart plans include Unlimited Remote Live View and File Download/Playback over the Cloud. If you would like to upgrade to a Fleet Plan, visit www.blackvuecloud.com (Fleet Plan lets you manage up to 999 dashcams and access exclusive BLACKVUE Fleet Tracking features). Want to check your account info? In the BLACKVUE app, tap the icon in the top-left corner, log into your account if you are not already and then tap the icon to open the Account settings screen, then select Account info.

To access BLACKVUE Cloud, you must use the BLACKVUE app, currently available for Android and iOS. The BLACKVUE app is compatible with all Wi-Fi-compatible BLACKVUE dashcams released since 2015. The BLACKVUE Legacy app is not compatible with any Cloud firmware.

• BLACKVUE Legacy app home screen:
• BLACKVUE app home screen (before May 2020):
• BLACKVUE app home screen (before March 6 2023):
• BLACKVUE app home screen:

Note: On DR650GW models, you may reinstall the Legacy firmware after installing the Cloud firmware. Want to know more? Please visit the Downloads page at www.media.blackvue.com/firmware-download.

BLACKVUE Cloud is powered by Amazon Web Services, a world leader in Cloud computing infrastructure and services. Main server (default): California (USA). Europe and Africa server: London (UK). Asia and Oceania server: Singapore. Full list of countries/territories: California (US) Server (default): Default server for territories not listed below. London (UK) Server ==> Europe/Africa:

Europe territories:
Åland Islands	Kosovo
Albania	Latvia
Andorra	Liechtenstein
Austria	Lithuania
Belarus	Luxembourg
Belgium	Macedonia
Bosnia and Herzegovina	Malta
Bulgaria	Moldova, Republic of
Croatia	Monaco
Cyprus	Montenegro
Czechia	Netherlands
Denmark	Norway
Estonia	Poland
Faroe Islands	Portugal
Finland	Romania
France	Russian Federation
Germany	San Marino
Gibraltar	Serbia
Greece	Slovakia
Guernsey	Slovenia
Holy See	Spain
Hungary	Svalbard and Jan Mayen
Iceland	Sweden
Ireland	Switzerland
Isle of Man	Ukraine
Italy	United Kingdom of Great Britain and Northern Ireland
Jersey

Africa territories:
Algeria	Gambia	Republic of the Congo
Angola	Ghana	Réunion
Benin	Guinea	Rwanda
Botswana	Guinea-Bissau	Saint Helena, Ascension and Tristan da Cunha
Burkina Faso	Kenya	Sao Tome and Principe
Burundi	Lesotho	Senegal
Cabo Verde	Liberia	Seychelles
Cameroon	Libya	Sierra Leone
Central African Republic	Madagascar	Somalia
Chad	Malawi	South Africa
Comoros	Mali	South Sudan
Côte d’Ivoire	Mauritania	Sudan
Democratic Republic of the Congo	Mauritius	Swaziland
Djibouti	Mayotte	Tanzania, United Republic of
Egypt	Morocco	Togo
Equatorial Guinea	Mozambique	Tunisia
Eritrea	Namibia	Uganda
Ethiopia	Niger	Zambia
Gabon	Nigeria	Zimbabwe

Singapore Server ==> Asia/Oceania:

Territories of Asia:
Afghanistan	Israel	Pakistan
Armenia	Japan	Palestine, State of
Azerbaijan	Jordan	Philippines
Bahrain	Kazakhstan	Qatar
Bangladesh	Korea, Democratic People’s Republic of	Saudi Arabia
Bhutan	Korea, Republic of	Singapore
British Indian Ocean Territory	Kuwait	Sri Lanka
Brunei Darussalam	Kyrgyzstan	Syrian Arab Republic
Cambodia	Lao People’s Democratic Republic	Taiwan
China	Lebanon	Tajikistan
Cocos (Keeling) Islands	Macao	Thailand
Georgia	Malaysia	Turkey
Hong Kong	Maldives	Turkmenistan
India	Mongolia	United Arab Emirates
Indonesia	Myanmar	Uzbekistan
Iran, Islamic Republic of	Nepal	Viet Nam
Iraq	Oman	Yemen

Territories of Oceania:
American Samoa	Nauru	Samoa
Australia	New Caledonia	Solomon Islands
Cook Islands	New Zealand	Timor-Leste
Fiji	Niue	Tokelau
French Polynesia	Norfolk Island	Tonga
Guam	Northern Mariana Islands	Tuvalu
Kiribati	Palau	United States Minor Outlying Islands
Marshall Islands	Papua New Guinea	Vanuatu
Micronesia, Federated States of	Pitcairn	Wallis and Futuna