Registering Your Camera to BlackVue Cloud
What you need: a BlackVue account (create one free in the app), your camera powered on, and your phone.
Steps
- Open the BlackVue App and sign in (or tap Sign Up to create an account).
- Tap + Add Camera on the camera list.
- Newer models use Seamless Pairing: the app detects the camera nearby via Bluetooth and handles the Wi-Fi connection automatically — no password typing needed.
- If Seamless Pairing doesn't find the camera, choose Manual Connection: connect your phone to the camera's Wi-Fi network (the SSID and password are printed on the label on the camera), then return to the app.
- Once paired, follow the Cloud registration prompt to link the camera to your account.
Registering on a new phone: your cameras stay linked to your account, not your phone. On a new phone, install the app and sign in — your camera list follows automatically.
"Already registered" error: a camera can only be registered to one account at a time. If you bought the camera second-hand or received a replacement, contact us with the camera serial number and we'll release the previous registration.
Still need help? Call us at +1-844-694-4469 (Mon - Fri, 6 AM - 7 PM PST) or email cs@pittasoft.com.
Still need help?
- +1-844-694-4469
- Mon - Fri 6 AM - 7 PM PST
- cs@pittasoft.com