Terms & Conditions
Privacy Policy for blackvue.com
Effective date: May 25, 2018
Previous version available under the “Archives” tab.
Pittasoft Co., Ltd. (“us“, “we“, or “our“) operates the www.blackvue.com website (the “Service“).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Table of Contents
- Definitions
- When do we collect information?
- Information Collection and Use
- Use of Data
- How can I opt out or unsubscribe from receiving emails?
- Retention of Data
- Transfer of Data
- Disclosure of Data
- How do we protect your information?
- Security of Data
- “Do Not Track” Signals
- Your Rights
- Service Providers
- Links to Other Sites
- Children’s Privacy
- Changes to this Privacy Policy
- Contact Us
Definitions
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on a User’s device.
Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject
Data Subject is any living individual who is the subject of Personal Data.
User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our site.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data“). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
If you opt in, we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data“).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some of the features that make your site experience more efficient may not function properly. Our Online Store in particular may not function properly or be able to display your cart data if you disable cookies.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service and help remember and process the items in the shopping cart.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
Use of Data
Pittasoft Co., Ltd. uses the collected data for various purposes:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To quickly process your order.
- To send emails regarding your order.
- To respond to inquiries, requests or questions (live chat, email or phone inquiries)
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- If you opt in: To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
How can I opt out or unsubscribe from receiving emails?
If at any time you would like to unsubscribe from receiving newsletters, special offers or marketing/promotional emails, you can:
- Follow the unsubscribe link at the bottom of each email we send; or
- Email your unsubscribe request to [email protected].
and we will promptly honor your request.
Retention of Data
Pittasoft Co., Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Pittasoft Co., Ltd. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside of the Republic of Korea and choose to provide information to us, please note that we may transfer the data, including Personal Data, to the Republic of Korea and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Pittasoft Co., Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Pittasoft Co., Ltd. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Pittasoft Co., Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Pittasoft Co., Ltd.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
How do we protect your information?
First of all, our website is hosted by WP Engine, a Texas, US-based hosting provider. They implement a multitude of proactive measures against malicious attacks and their security is one of the best among hosting providers. Details about their security measures can be found here: https://wpengine.com/support/wp-engines-security-environment/
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider (PayPal) and are not stored or processed on our servers.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Rights
Pittasoft Co., Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to Pittasoft Co., Ltd.. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers“), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://www.google.com/intl/en/policies/privacy
Behavioral Remarketing
Pittasoft Co., Ltd. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Google AdWords
Google AdWords remarketing service is provided by Google Inc.
We use Google AdWords Remarketing to advertise across the Internet, in particular on the Google Search and Display Networks. AdWords remarketing will display ads to you based on what parts of our website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page”. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://adssettings.google.com/
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://www.google.com/intl/en/policies/privacy/
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Newsletters
If you opt to receive our email newsletter, we may use third-party Service Providers to facilitate our email newsletter mailing list.
The email marketing service we use is:
MailerLite
Their Privacy Policy can be viewed at https://www.mailerlite.com/privacy-policy/
Links to Other Sites
We do not include or offer third-party products or services on our website. We do include links to our distributors’ websites and our Blog section may include links to other sites, in which case we do our best to label those links accordingly.
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children” or “Child”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: blackvue.com/contact-us/
- By phone number: +1 (844) 694-4469 (USA/Canada Toll Free)
- By mail: Pittasoft Co., Ltd.
4F ABN Tower, 331, Pangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea, 13488
BlackVue Online Shop – Specific conditions
The following conditions apply only to Pittasoft products purchased from the BlackVue online shop on this website. The warranty covers only normal uses of the products. Pittasoft shall not be liable under this warranty if any damage or defect results from misuse, abuse, neglect, improper shipping or installation; disasters such as fire, flood, lightning or improper electric current; or service or alteration by anyone other than an authorized Pittasoft representative. You must retain your purchase receipt or other proofs of purchase to receive warranty service. The warranty does not cover any third party products used with Pittasoft products.
We ship globally via DHL, with a few exceptions. Refer to our Shipping Countries List for a full list of countries where we ship.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Online Sales Shipping Policy
Shipment Options.
- Free Shipping*: 5-7 Business days
- DHL Expedited: 2-3 Business days
(*) Free shipping is available for orders totaling a value of over USD 200.
*Some shipping areas may take up to 7 business days for delivery.
*Orders ship Mon-Fri, mostly within one full business day.
*Items in Back Order ship as they become available.
*All orders are only delivered Mon-Fri.
* Expedited shipping is not available for military or some U.S. Territory and Associated State addresses.
- International Shipping: Will I be responsible for import duty, VAT, or other taxes?
Customers are solely responsible for all duties, import taxes and brokerage fees. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded. - We can not mark your package as a gift since this is unlawful and could jeopardize BlackVue’s ability to continue exporting products.
- Shipment confirmation and tracking: As soon as our warehouse ships your order, we will send you an email notifying you that your package is in route. In this email we will include a link to track delivery with DHL.
- Delivery time estimates: The time it takes to receive your order depends on the Shipping Method you choose during checkout, and the time of day you place your order. Please see table below for estimated delivery windows & shipping options. Time estimates assume orders are placed before 10:30 AM KST on business days. (M-F, non-holidays.)
- Exemption of responsibility: We do not take responsibility for items lost after their delivery based on customer’s delivery requests (e.g. in case of request to leave a package at a location specified by the customer, we will not take responsibility for subsequent degradation, loss or theft).
Free same-product replacement will be provided in the following cases:
- An item does not match the purchase order (product will be replaced with the originally ordered item).
- The package or product is damaged during shipping.
- The product malfunctions within 30 days after delivery.
*How to claim free replacement:
Note: for the 1st and 2nd cases mentioned above, the Customer must report to Pittasoft within 72 hours after delivery.
- After verification of free replacement claim, the Customer will be provided a return shipping label and Replacement request form / Return Merchandise Authorization (RMA) request form.
- The Customer can choose to either get a replacement product or repair the product.
*To get replacement, the Customer must send the full box including all accessories.
*To repair the product, the Customer can send the faulty product only, exempt of accessories. - All shipping costs will be covered by Pittasoft.
*Exceptions:
- For case 1) and 2), if the customer doesn’t report to Pittasoft within 72 hours after delivery, free replacement claim would not be valid. In this case, only RMA service will be provided.
The customer should send the Order number, purchase receipt and description of the issues to Pittasoft Customer Support Team at [email protected] for troubleshooting.
The Customer Support Team will evaluate the case and provide an RMA request form.
*Products within Warranty Period and damage/issue covered by Warranty:
Shipping and repair costs will be paid by Pittasoft.
*Out of Warranty Period or damage/issue not covered by Warranty:
The customer will have to pay for the shipping and repair costs.
Warranty period after RMA:
In case of repair following an RMA (return merchandise authorization), whether within or out of warranty period, an independent 6-month warranty period is applied. This warranty does not affect or extend the original warranty period.
For example, if a user purchases a product with a 1-year warranty period and an RMA repair occurs within the first 6 months, the user will still be eligible for within-warranty repair one year after the original product purchase.
Address shipments to:
Attn: CS Team
Pittasoft Co., Ltd.
4F ABN Tower, 331, Pangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea, 13488
Phone: +82-31-8039-7789
Fax: +82-31-8039-5253
You can cancel your order by email and receive a refund any time before delivery.
- Cancellation before order is shipped: refund with no additional charge.
- Cancellation after order is shipped: we reserve the right to subtract from the refund amount an amount equal to the DHL Express (in case of charged shipping) or Economy (in case of free shipping) shipping fee.
Product Warranty
Please refer to your product’s manual for warranty information. As a general rule, BlackVue dashcams and add-on products (Power Magic Pro, Power Magic Battery Pack, etc.) bear a one-year warranty period. Memory cards are covered by a 6-month warranty. Other consumables such as tapes, cable clips, etc. or tools such as microSD card readers, pry tools, SIM ejector tools, etc. are not covered by a warranty. Even within the warranty period, if the malfunction is due to user’s negligence, repairs may be handled for a fee.
A receipt or any proof of purchase will be required to determine the product warranty period. You must retain your purchase receipt or other proofs of purchase to receive warranty service.
Free of charge/Cost of charge service standard
Free of charge service Free of charge warranty service is provided for malfunctions occurring within the warranty period. The customer must provide a copy of the original proof of purchase in order to obtain warranty service.
Charged service
- Malfunction occurring after the warranty period.
- Malfunction caused by user’s negligence (damage, disassembly, shocks, etc.).
- Repair following damage occurring during shipment, accident, fire, and natural disasters, unauthorized repairs, tampering, cosmetic damage or other types of damage which are the result of improper handling or abuse.
Other warranty regulations
Although our dashcams can be used as a recording device during accidents, we do not guarantee the proper recording of all videos in case of an accident. Accordingly, we are not responsible for losses due to damages of recorded files, recovery of lost files, and failure.
BLACKVUE CLOUD Privacy Policy
Pittasoft Co., Ltd. (“us“, “we“, or “our“) operates the BlackVue mobile application, the BlackVue Viewer desktop application and the www.blackvuecloud.com website (the “Service“).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our BLACKVUE CLOUD Terms of Service.
This Privacy Policy is incorporated as part of the BLACKVUE CLOUD Terms of Service. Additionally, personal information regarding location is given further protection by the BLACKVUE CLOUD Terms of Location-Based Service Use.
For users in South Korea: Please see here for information about BlackVue Cloud Privacy Policy.
For users in Japan: Please see here for information about BlackVue Cloud Privacy Policy.Table of Contents
- Definitions
- Information Collection and Use
- Use of Data
- How can I opt out or unsubscribe from receiving emails?
- Retention of Data
- Transfer of Data
- Disclosure of Data
- Security of Data
- “Do Not Track” Signals
- Your Rights
- Service Providers
- Links to Other Sites
- Children’s Privacy
- Changes to this Privacy Policy
- Contact Us
Definitions
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on a User’s device.
Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject
Data Subject is any living individual who is the subject of Personal Data.
User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data“). Personally identifiable information may include, but is not limited to:
- Email address
- Cookies and Usage Data
If you opt in, we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data“).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. Refer to the BLACKVUE CLOUD Terms of Location-Based Service Use for this information.
You can enable or disable location services when you use our Service at any time, through your device settings.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some of the features that make your site experience more efficient may not function properly. Our Online Store in particular may not function properly or be able to display your cart data if you disable cookies.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service and help remember and process the items in the shopping cart.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
Use of Data
Pittasoft Co., Ltd. uses the collected data for various purposes:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To quickly process your order.
- To send emails regarding your order.
- To respond to inquiries, requests or questions (live chat, email or phone inquiries).
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent and address technical issues.
- If you opt in: To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
How can I opt out or unsubscribe from receiving emails?
If at any time you would like to unsubscribe from receiving newsletters, special offers or marketing/promotional emails, you can:
- Follow the unsubscribe link at the bottom of each email we send; or
- Email your unsubscribe request to [email protected].
and we will promptly honor your request.
Retention of Data
Pittasoft Co., Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Pittasoft Co., Ltd. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside of the Republic of Korea and choose to provide information to us, please note that we may transfer the data, including Personal Data, to the Republic of Korea and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Pittasoft Co., Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Pittasoft Co., Ltd. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Pittasoft Co., Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Pittasoft Co., Ltd.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Rights
Pittasoft Co., Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you.
- To rectify any Personal Data held about you that is inaccurate.
- To request the deletion of Personal Data held about you.
You have the right to data portability for the information you provide to Pittasoft Co., Ltd.. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers“), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://www.google.com/intl/en/policies/privacy
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Apple Store In-App Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
Google Play In-App Payments
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/
PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Stripe
Their Privacy Policy can be viewed at https://www.stripe.com/privacy/
Newsletters
If you opt to receive our email newsletter, we may use third-party Service Providers to facilitate our email newsletter mailing list.
The email marketing service we use is:
MailerLite
Their Privacy Policy can be viewed at https://www.mailerlite.com/privacy-policy/
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(주)피타소프트(이하 ‘회사’라 합니다)는 차량용 주행 영상기록장치(대시보드 카메라, Dashboard Camera, 이하 ”영상기록장치“ 라 합니다)를 제조•판매하는 것을 주된 목적으로 하는 주식회사로서, 회사는 위 영상기록장치에 관하여 ‘블랙뷰 카메라’ 내지는 ‘블랙뷰’ 라는 명칭으로 등록된 상표(브랜드)를 보유하고 있으며 고객 편의를 위해 회사의 제품인 영상기록장치에 저장된 주행 영상[원본파일 영상(고화질)]의 최대 저장 용량은 200MB이며 저화질 영상일 경우 최대 저장 용량은 5MB입니다. 클라우드 스토리지의 최대 저장용량은 회원이 구매한 서비스별로 상이하며 이에 대한 정보는 이 서비스 이용약관 제7조를 참고하시기 바랍니다. 클라우드 서비스를 제공하기 위하여 GPS 정보(Global Positioning System, 범지구위치결정시스템, 이하 약어로서 “GPS” 또는 “GPS 정보” 라고만 표기합니다.)를 기록합니다.
본 서비스 이용약관(이하 “ 본 약관” 이라 합니다)의 목적은 회사가 제공하는 ‘블랙뷰 클라우드 서비스 및 기타 서비스(이하 포괄하여 “서비스” 라 하며, 대표적으로 ‘이벤트 영상 녹화’ 및 ‘이벤트 발생 알림’과 같은 서비스를 말합니다)’와 관련하여 회사와 블랙뷰 클라우스 서비스 이용 계약을 맺은 이용자 (이하 ‘회원’ 이라 합니다) 간 각자의 권리 및 의무, 책임, 그리고 그 외 필요한 사항들을 고지하고자 하는 것입니다. 본 약관은 회원 가운데 대한민국 영 내에서 클라우드 서비스를 이용하는 이용자(내국인 및 외국인 포함)에게 적용되며, 해외 이용자를 위한규정으로서 “해외 서비스 이용 약관” 이 별도로 마련되어 있으니 해당 링크를 눌러 그 내용을 확인하시기 바랍니다. 일본 내 이용자를 위한 규정으로 “일본 서비스 이용 약관”이 별도로 마련되어 있으니 해당 링크를 눌러 그 내용을 확인하시기 바랍니다.
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① 본 약관은 서비스 이용을 신청한 고객 또는 개인위치정보주체가 본 약관의 내용에 동의하고 회사가 정한 소정의 절차에 따라 서비스의 이용자로 등록을 완료하는 시점부터 효력이 발생합니다.
② 회원이 본 약관 하단에 기재된 “동의하기” 버튼을 클릭하였을 경우 본 약관의 내용을 모두 읽고 이를 충분히 이해하였으며, 그 내용에 전부에 동의한 것으로 간주합니다.
③ 회사는 위치정보의 보호 및 이용 등에 관한 법률, 콘텐츠산업 진흥법, 전자상거래 등에서의 소비자보호에 관한 법률, 소비자 기본법, 약관의 규제에 관한 법률 등 관련법령을 위배하지 않는 범위에서 본 약관을 개정할 수 있습니다. 개정 약관의 효력발생일[시점]은 해당 개정 약관의 “부칙”에서 정한 바에 따릅니다.
④ 회사가 전항에 따라 약관을 개정하는 경우, 회사는 ‘개정 사유, 개정 내용 개정약관의 효력발생일을 포함한 약관의 개정 사실’을 개정 약관의 효력발생일의 일십[10]일 전부터 효력발생일까지 서비스 공식 홈페이지(https://blackvue.com 또는 http://www.blackvue.com/kr/) 에 ‘공지 사항’으로 게재(업로드)하는 방식으로 고지합니다. 다만 개정 내용 중 회원에게 불리한 내용이 포함된 경우 개정 약관 효력발생일의 삼십[30]일 전부터 효력발생일까지 서비스 공식 홈페이지(https://blackvue.com 또는 http://www.blackvue.com/kr/) 및 서비스 공식 모바일 어플리케이션(구글플레이(Google Play) 또는 앱스토어 (AppStore)에서 “블랙뷰” 또는 “BlackVue” 를 검색) 화면에 각 ‘공지 사항’으로 게재(업로드)하는 방식으로 고지하거나, 회원이 가입시 등록한 연락처[전자메일 주소 또는 휴대전화번호]로 전자적 형태의 문서[전자 메일(Electronic Mail), 단문메시지(Short Message Service)]를 발송함으로써 고지합니다.
⑤ 회사가 전항에 따라 약관의 개정 사실을 고지한 경우 회원은 고지 시점(始点) 또는 고지 수령일부터 거부 의사를 표시할 수 있으며 만일 회원이 개정 약관의 효력발생일로부터 로부터 칠[7]일이 지난 시점까지 개정 약관을 거부한다는 의사를 표시하지 아니할 경우 해당 회원은 개정 약관에 동의한 것으로 간주합니다. 회원의 서비스 이용 형태가 어플리케이션 설치 및 이용에 의한 경우 어플리케이션 유지는 ‘동의’로, 삭제는 ‘거부’로 각 간주되며 만일 회원이 개정 약관에 동의하지 아니할 경우 회원과 회사 중 일방은 이용계약을 해지할 수 있습니다.
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① 회사는 유료로 제공하는 서비스를 별도로 마련하고 이를 무료 제공 서비스와 구분합니다. 회사는 유료 서비스 및 이와 관련된 사항을 정하기 위하여 별도의 유료 서비스 이용 약관 및 지침을 둘 수 있으며 (이하 ‘유료 서비스 이용약관 등’ 이라 합니다)유료 서비스 이용약관 등에서 정하는 내용은 본 약관과 충돌하는 범위에서 본 약관에 우선하여 적용됩니다.
② 본 약관에서 정하지 않은 사항이나 명시하지 않은 사항에는 유료 서비스 이용약관 등이 적용되며, 유료 서비스 이용약관 등에서 정하지 않거나 명시하지 않은 사항에 대하여는 관련법령 및 상관습에 따릅니다.
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① 본 약관에서 사용하는 용어의 정의는 각 호의 내용과 같습니다.
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- ‘회사’는 피타소프트 주식회사로서 그 세부 사항은 다음과 같습니다.
대표자 : 대표이사 허현민
본점 소재지 : 경기도 성남시 분당구 판교로 331, 4층(삼평동, 에이비엔타워)
전화번호 : 031-8039-7789
공식 홈페이지: http://www.blackvue.com/kr/ - ‘서비스’는 회사가 회원에게 제공하는 블랙뷰 클라우드 서비스 기타 이와 관련하여 제공하는 서비스를 총칭하는 것으로서 사용 대가의 지불 의무 존부(存否)에 따라 무료 서비스와 유료 서비스로 구분되며, 영상기록장치의 구매 및 설치 여부와 상관없이 모바일 기기 내 어플리케이션(BlackVue, 블랙뷰) 을 설치하고 회원으로 가입한 이용자에게 제공되는 서비스입니다. 영상기록장치를 설치한 이용자에게는 블랙뷰 클라우드 서비스에서 제공하는 클라우드 영상 저장 공간 이용 서비스가 제공되며 차량 주행 이벤트 알림을 어플리케이션으로 전달받을 수 있으며, 그 외에도 일정 기간 주행 기록 리포트를 열람할 수 있습니다.
‘‘클라우드 영상 저장공간 이용 서비스’ ‘차량 주행 이벤트 알림’ 및 ‘주행 기록 리포트’ 등 각 서비스별 자세한 내용은 본 약관 : 제2장 ‘서비스의 이용’ 을 확인해주시기 바랍니다. - ‘회원’은 회사의 서비스를 이용하는 고객을 말하며, 구체적으로는 서비스 이용약관에 의해 회사와 이용계약을 맺고 있으며 회사에서 제공하는 서비스 가운데 최소 한 가지 이상의 유료 또는 무료 서비스를 이용하는 고객을 뜻합니다.
- ‘아이디’는 회원이 서비스를 이용하기 위하여 회사의 공식 홈페이지 또는 공식 모바일 어플리케이션 에 가입하여 서비스 이용을 신청하는 과정에서 회원의 의사에 따라 선택하여 입력하는 전자 정보를 말하며 그 구성은 각 가입신청 페이지에서 지정하는 바에 따릅니다. 회사는 회원이 설정한 아이디의 사용 승인 여부를 결정할 권한을 가지며 회사에 의하여 승인된 회원의 아이디는 향후 회사에 의하여 회원의 신분 및 동일성 확인을 위하여 사용될 수 있습니다.
- ‘비밀번호와 그 외’는 회원이 서비스를 이용하기 위하여 회사의 공식 홈페이지 또는 공식 모바일 어플리케이션에 가입하여 서비스 이용을 신청하는 과정에서 회원의 의사에 따라 선택하여 입력하는 전자 정보를 말하며 그 구성은 각 가입신청 페이지에서 지정하는 바에 따릅니다. 비밀번호는 해당 아이디가 해당 회원이 설정한 것이 맞는지 확인하고, 개인 정보를 보호하고, 회원의 동일성을 확인하는데 사용됩니다.
- ‘유료 서비스’는 다양한 정보 콘텐츠 및 주문형 비디오 시스템 (Video On Demand) 등 기타 유료 콘텐츠를 포함한 다양한 온라인 디지털 콘텐츠이며 , 회사가 고객이 지불한 비용에 대해 제공하는 서비스입니다. ‘유료 서비스’를 이용하는 이용자는 더 많은 영상 저장공간을 활용할 수 있으며, 1대 이상의 영상기록장치를 등록할 수 있습니다. 유료 서비스 이용자는 무제한 실시간 영상 스트리밍 서비스를 누릴 수 있으며 주행 습관에 대해 기록한 주행 리포트를 매일 열람할 수 있습니다.
- ‘포인터’ 또는 ‘패킷’(이하 ‘포인터’라 합니다)은 바이트(byte)로 이루어진 서비스 상의 가상 정보입니다. 회사는 서비스의 효율성 증진을 위해 영상, 음성, GPS 정보 등을 이루는 포인터를 자체적으로 설정, 제공, 변경, 조정할 수 있습니다.
- ‘포스팅’은 회원이 서비스를 이용하는 동안 서비스 상의 표시, 글자, 음성과 소리 및 영상을 포함한 정보 형태의 문자, 사진, 영상, 다양한 파일 및 링크 등을 의미합니다.
- ‘이용계약’은 회원이 본 약관에서 정하는 바에 따라 회사가 제공하는 서비스를 이용하기 원한다는 의사를 밝힘으로써 청약하고, 이에 대하여 회사가 승낙함으로써 체결됩니다. 이용계약의 내용은 본 약관에서 정한 바에 따릅니다. 회원의 청약은 본 약관에 대한 동의를 전제로 합니다. 따라서 회원의 청약은 이 약관에 대한 동의를 포함하는 것으로 간주됩니다.
- ‘이용요금’은 회원이 회사가 제공하는 서비스를 이용하는 금전적 대가로서 그 금액은 국내 발행 및 국내 통용 원화 또는 해외 발행 및 국내 통용 외화를 단위로 책
- ‘회사’는 피타소프트 주식회사로서 그 세부 사항은 다음과 같습니다.