Get notified of impacts
as they happen

Push Notifications

Auto-upload Event videos
to the Cloud

Event Auto-Upload

Check on your car.
Anywhere. Anytime.

Remote Live View

FREE ADD-ON SERVICE FOR YOUR CLOUD-COMPATIBLE BLACKVUE

See what your dashcam sees remotely — Receive impact alert Push Notifications — Save footage to the Cloud and do much more!

Compatible Models

DR650S and DR650GW Series

Videos

ME AND MY CAR. CONNECTED.

REMOTE LIVE VIEW, PUSH NOTIFICATIONS, REMOTE BACKUP AND PLAYBACK, ETC.

What is BlackVue Cloud?

State-of-the-art dashcam technology meets Cloud ubiquity.

Push Notifications, real-time video and GPS-tracking, Cloud backup, the possibilities are endless. BlackVue Cloud is all about using your dashcam to its full potential, so that you and your car are always connected.

How does it work?

Cloud Dashcam + Internet Connection + BlackVue App/Viewer

Taking advantage of a mobile or car-embedded Internet connection and a BlackVue dashcam, BlackVue Cloud connects you to your car through the Cloud. Using the BlackVue App on your smartphone or tablet, you see in real time where your car is located and what is happening around it.

How can BlackVue Cloud benefit you?

Individual? Taxi/rideshare driver? Business with a fleet of vehicles? BlackVue Cloud has something for you.

Individual?

Get notifications to your phone when you parked car is hit.
Check remotely what is happening around your car.

Small business owner? 

Monitor your commercial vehicles on a map in real time and talk to your drivers anytime through the BlackVue App or Viewer.

Company with large fleet? 

With BlackVue Fleet Tracking, track in real time up to 999 vehicles from the palm of your hand or with the BlackVue Viewer.

Packed with Innovative Features

Remote Live View, Alert Push Notification, GPS Tracking, Two-way Voice Communication, Video Backup, Remote
Video Playback, the possibilities are endless.

With BlackVue Cloud, unlock your dashcam’s full potential.

Alert Push Notifications

Receive notifications on your phone when preset events occur. Great in combination with BlackVue’s Parking Mode.

Remote Live View

Remotely monitor your car in real time from anywhere, anytime.

Video Backup / Auto-Upload

Back up videos to  your phone or Cloud storage. Live Auto-Upload: save Event files in real time to the Cloud! Learn More.

Two-way Voice Communication

Talk with people in the car from your smartphone.
The driver can speak while keeping hands on the wheel.

GPS Tracking

Visualize on a map your car’s location and speed.
With any paid Cloud Plan, access 90-days’ worth of GPS data.

Remote Video Playback

Play videos stored in the Cloud or in your dashcam anytime on your smartphone or tablet

Live Auto-Upload

Save a video stream in real time to the Cloud. Protect yourself from break-ins and theft. Learn more.

fleet-tracking---event-file-auto-upload

Event File Auto Upload

Save to the Cloud Event videos—including seconds before trigger—after they happen. Learn more.

 

Cloud FOTA

Upgrade your dashcam’s firmware easily over the Cloud. Learn more.

Discover our plans

Free PlanSmart PlanFleet Plan*
Subscription feeNone$11.99 /mo (+ $9 per extra dashcam)$24.99 /mo (+ $15 per extra dashcam)
Max. Dashcams / Account13999
Users per Account11Master: 1 - Submaster: 10 - User: 3 (per dashcam)
Live view / Day10 minutesUnlimitedUnlimited
Remote Video Playback and Download / Month100 timesUnlimitedUnlimited
Cloud Storage5GB5GB per dashcam15GB per dashcam
Cloud Storage File Expiration90 days360 days360 days
Push Notifications
Two-way Voice Communication
Live GPS
Email Notifications
Multi Live View (Viewer)
GPS Tracking90 days90 days
Geofence Setup (Windows Viewer) & Alerts (Viewer & App)90 days
Event live Auto upload** (Storage period: 7 days)
Drive Reports***2 days
Driving Reports***
Video On Map***

*: subscribe to a Fleet Plan on blackvuecloud.com
**: Free and Smart Plans: DR650GW, DR650S Series only. Fleet Plan: all Cloud dashcams.
***: compatible with DR750S and DR900S Series models.

Data Consumption (estimates)

When you access Remote Live View from your BlackVue dashcam over the Cloud, your dashcam streams data to the Cloud server, which is then sent to your device.

Use the table below to assess your data needs, based on your Live View usage estimate.
To take best advantage of BlackVue Cloud–including Parking Mode Notifications–the use of a dedicated mobile router is recommended.
Most users can get started with a 4GB data plan from their local mobile operator.

Remote Live View (Real time streaming)

FormatD1 (720×480)
Bitrate600Kpbs (Kilobits per second)
1 minute4.5MB (Megabytes)
1 hour270MB (Megabytes)
24 hours6.48GB (Gigabytes) 

Unlike Remote Live View, which uses a video feed optimized for streaming, Video Backup and Playback use the original video files stored by the dashcam on the microSD card.

You can use the table below to get an understanding of the amount of data needed to back up video files or play back a recorded video.

Model Format Video segment length Quality setting File size*
DR900S-2CH DR750S-2CH Full HD (Front camera) 1 Minute EXTREME 187.2MB
HIGHEST/SPORT 93.5MB
HIGH 78.9MB
NORMAL 63.4MB
Full HD (Rear camera) 1 Minute EXTREME 78.9MB
HIGHEST 78.9MB
HIGH 63.4MB
NORMAL 47.7MB
DR900S-1CH DR750S-1CH Full HD 1 Minute EXTREME 187.2MB
HIGHEST/SPORT 93.5MB
HIGH 78.9MB
NORMAL 63.4MB
DR650S-2CH/ DR650GW-2CH Full HD (Front camera) 1 Minute HIGHEST 76.7MB
HIGH (Default) 61.8MB
NORMAL 46.3MB
HD (Rear camera) 1 Minute HIGHEST 38.6MB
HIGH (Default) 31.0MB
NORMAL 23.4MB
DR650S-1CH/ DR650GW-1CH Full HD 1 Minute HIGHEST 76.7MB
HIGH (Default) 61.8MB
NORMAL 46.3MB
* Actual file size may differ slightly.

Data usage is exactly equal to the Live View data usage (refer to the Live View tab)

Live Auto-Upload saves a real-time video feed from one of your cameras (front or rear/interior) to the Cloud in case of Event (Manually triggered or triggered by the impact sensor). This allows to keep some evidence even in case of theft, as the camera saves the Event to the Cloud in real time in addition to the full resolution video saved on the microSD card.

How to use Live Auto-Upload

Need to Track a Fleet of Vehicles?

Check the BlackVue Fleet Tracking Page

Register multiple dashcams under a single account and enjoy Unlimited Remote Live View, Geofencing, GPS Tracking History and more

Q&A

Last update: 2018.05.10 (KST).

BlackVue Cloud works with all DR900S Series, DR750S Series, DR650S Series and the DR650GW Series models manufactured after April 2015.

For DR650GW Series owners: to check if your DR650GW Series model is compatible with the service and receive your Cloud security code, follow the next steps.

1. You will need a photo of the product’s serial number and a screenshot of the default SSID, which shows the unit’s MAC address.

2. Serial number: take a photo of the serial number sticker on your product or on the product’s packaging.

3. MAC address: the default SSID of your BlackVue contains its MAC address. In case you changed the SSID, please update the firmware of your BlackVue to the latest version. This will reinitialize the SSID (DR650GW and DR650S Series). On DR750S and DR900S, you can reinitialize the SSID by holding the Wi-Fi/Format button on the side until a voice prompt is heard, release, then apply a short press. 

 

iOS/Android: with your BlackVue powered on, take a screenshot of your BlackVue’s network name in your phone's Wi-Fi connection menu.

 

4. Send the photo of the Serial Number and the screenshot showing the SSID/MAC address to [email protected].

5. After the confirmation of compatibility, you will be issued a Cloud security code.

6. If your BlackVue is not compatible, our Customer Support team will follow up with you on the modalities of upgrade.

On DR750S and DR900S models, the QR code to register your BlackVue to the Cloud is located on a label under the mount. To unmount your dashcam, press the "LOCK" button on the mount and pull on the dashcam while holding the mount.

blackvue-dashcam-cloud-qr-code-label-location

If your device does not have a QR code on it, or you lost or removed your QR code sticker, you will need a Cloud security code.

In order to get your Cloud security code, please follow the steps in the section above: “HOW TO DETERMINE IF MY BLACKVUE IS COMPATIBLE?”

In order to enjoy BlackVue Cloud, you must set up your BlackVue to connect to a Wi-Fi hotspot/router. This hotspot can be your home Wi-Fi, a mobile Wi-Fi hotspot or your car’s embedded connection. Once you are done, you will be able use your BlackVue Cloud account to connect to your BlackVue from anywhere, anytime.

Steps to register a hotspot/router to let your Cloud-compatible BlackVue connect to the Cloud:

With the BlackVue App:
  1. Power your BlackVue dashcam.
  2. Power the Wi-Fi hotspot/router you will pair with your BlackVue.
  3. Connect to your BlackVue in Wi-Fi from your phone's Wi-Fi settings menu. 
  4. Open the latest version of the BlackVue App.
  5. Go to BLACKVUE WI-FI > Camera settings (Gear icon) > Firmware settings > Cloud settings > Cloud service hotspot settings > Select your Wi-Fi hotspot/router which should appear in the list and fill in the password. Alternatively, you can enter manually the router's SSID (network name) and password. You can register up to 3 Wi-Fi hotspots. 
  6. Go back until prompted to save and choose save to apply the changes to your dashcam.
With the BlackVue Viewer:
  1. Take out the microSD card from your BlackVue dashcam and insert it in your computer (you might need a SD card adapter or microSD USB reader). 
  2. Open the BlackVue Viewer.
  3. Click on Settings. 
  4. Click on the Firmware tab. 
  5. Click on Cloud. 
  6. Enter your hotspot/router's SSID (network name) and password (you can register up to 3 hotspots).
  7. Click "Save and Close"

The BlackVue app allows you to create a free account easily. Your free BlackVue Cloud account includes the following:

10 minutes daily Live View
Stream real-time video from your BlackVue.
Reinitialized every day.
Get Unlimited Live View with a Smart Plan.
One BlackVue Dashcam
Register one BlackVue dashcam per Free account.
Subscribe to the Smart Plan to manage up to 3 dashcams.
5 GB of Cloud storage
5 GB to back up your video files in the Cloud.
Get more storage with a Smart Plan.
100 Downloads per month
100 remote downloads or video replays via the Cloud per month.
Unlimited with a Smart Plan.

Need more? Check our paid plans.

In the BlackVue app, tap the hamburger  icon in the top-left corner, then select Upgrade Plan.
The available paid plans are Smart 1, Smart 2 and Smart 3, which let you manage 1, 2 or 3 dashcams. All Smart plans include Unlimited Remote Live View and File Download/Playback over the Cloud.

If you would like to upgrade to a Fleet Plan, visit www.blackvuecloud.com (Fleet Plan lets you manage up to 999 dashcams and access exclusive BlackVue Fleet Tracking features).

Want to check your account info?

In the BlackVue app, tap the  icon in the top-left corner, log into your account if you are not already and then tap the icon to open the Account settings screen, then select Account info.

To access BlackVue Cloud, you must use the BlackVue app, currently available for Android and iOS.

The BlackVue app is compatible with all Wi-Fi-compatible BlackVue dashcams released since 2015.

The BlackVue Legacy app is not compatible with any Cloud firmware.

BlackVue Legacy app home screen:

BlackVue app home screen (before May 2020):

BlackVue app home screen:

blackvue-app-home-screen-ios-185x400

Note:
On DR650GW models, you may reinstall the Legacy firmware after installing the Cloud firmware.

Want to know more?

Please visit the Downloads page at www.blackvue.com/downloads.

BlackVue Cloud is powered by Amazon Web Services, a world leader in Cloud computing infrastructure and services.

Main server (default): California (USA).

Europe and Africa server: London (UK).

Asia and Oceania server: Singapore.

Full list of countries/territories:

California (US) Server (default):

Default server for territories not listed below.

London (UK) Server ==> Europe/Africa:

Europe territories:
Åland Islands Kosovo
AlbaniaLatvia
Andorra Liechtenstein
AustriaLithuania
BelarusLuxembourg
BelgiumMacedonia, the former Yugoslav Republic of
Bosnia and Herzegovina Malta
BulgariaMoldova, Republic of
CroatiaMonaco
CyprusMontenegro
CzechiaNetherlands
DenmarkNorway
EstoniaPoland
Faroe Islands Portugal
FinlandRomania
FranceRussian Federation
GermanySan Marino
GibraltarSerbia
GreeceSlovakia
GuernseySlovenia
Holy See Spain
HungarySvalbard and Jan Mayen
Iceland Sweden
IrelandSwitzerland
Isle of Man Ukraine
ItalyUnited Kingdom of Great Britain and Northern Ireland
Jersey
Africa territories:
AlgeriaGambiaRepublic of the Congo
AngolaGhanaRéunion
BeninGuineaRwanda
BotswanaGuinea-Bissau Saint Helena, Ascension and Tristan da Cunha
Burkina Faso KenyaSao Tome and Principe
BurundiLesothoSenegal
Cabo Verde LiberiaSeychelles
CameroonLibyaSierra Leone
Central African Republic MadagascarSomalia
ChadMalawiSouth Africa
ComorosMaliSouth Sudan
Côte d’Ivoire MauritaniaSudan
Democratic Republic of the Congo MauritiusSwaziland
DjiboutiMayotteTanzania, United Republic of
EgyptMoroccoTogo
Equatorial Guinea MozambiqueTunisia
EritreaNamibiaUganda
EthiopiaNigerZambia
GabonNigeriaZimbabwe

Singapore Server ==> Asia/Oceania:

Territories of Asia:
AfghanistanIsraelPakistan
ArmeniaJapanPalestine, State of
AzerbaijanJordanPhilippines
BahrainKazakhstanQatar
BangladeshKorea, Democratic People’s Republic ofSaudi Arabia
BhutanKorea, Republic of Singapore
British Indian Ocean Territory KuwaitSri Lanka
Brunei Darussalam KyrgyzstanSyrian Arab Republic
CambodiaLao People’s Democratic Republic Taiwan, Province of China
ChinaLebanonTajikistan
Cocos (Keeling) Islands MacaoThailand
GeorgiaMalaysiaTurkey
Hong Kong MaldivesTurkmenistan
IndiaMongoliaUnited Arab Emirates
IndonesiaMyanmarUzbekistan
Iran, Islamic Republic of NepalViet Nam
IraqOmanYemen
Territories of Oceania:
American Samoa NauruSamoa
AustraliaNew Caledonia Solomon Islands
Cook Islands New Zealand Timor-Leste
FijiNiueTokelau
French Polynesia Norfolk Island Tonga
GuamNorthern Mariana Islands Tuvalu
KiribatiPalauUnited States Minor Outlying Islands
Marshall Islands Papua New Guinea Vanuatu
Micronesia, Federated States of PitcairnWallis and Futuna